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If anyone attended Live 8 Hyde Park, London, please can you fill out the following questionnaire and email it back to me, it is for my dissertation on customer satisfaction at events. I need 100 people to answer them, so PLEASE PLEASE PLEASE take a few mins to let me know what you thought. Thankyou Stacey. PLEASE EMAIL YOUR ANSWERS TO amethyst_uk@hotmail.com
1) Which tickets did you have for Live 8? (surrounding area, main arena, golden circle) 2) Where did you stand in relation to the stage? 3 How did you get to and from Live 8? (in terms of transport) 4) Did you have any problems with the transportation? 5) What time did you arrive at Live 8? 5b) How long did you queue to get into live 8? 6) Did you feel over-crowded or uncomfortable at any point and why? 7) Did you see/experience any of the following Violence? Alcohol? Bottles being thrown? People being assisted by emergency services? GIVE DETAILS 7b) If you did see/ experience violence, alcohol, bottles being thrown did it bother you? 8) Were you aware of security? 9) Were there always stewards around to assist people? 10) Did you find the toilets easily? 11) Did you find the toilet facilities satisfactory? 12) Did you feel there was adequate amounts of water available? 13) Were you aware of the positioning of emergency services? 14) Did you see any problems with the organisation of the event? 15) Did you see any problems with the organisation of the site? (positioning of facilities) 16) Are there any areas that ruined your day? 17) Overall did you enjoy the concert? 18) Did Live 8 meet your expectations? Give details of how or how not
1) Which tickets did you have for Live 8? (surrounding area, main arena, golden circle)
I had main area tickets 2) Where did you stand in relation to the stage?
i was stood looking right at the middle of the stage and was right at there was 2 people in frount of me at the frount of the general admission area 3 How did you get to and from Live 8? (in terms of transport)
i got there at about 11am the day before ,then i had to leave just as robbie was coming on so i could get the train back to the B&B but if it was down to me i would have stayed but my brother was saying we had to go 4) Did you have any problems with the transportation?
no no problems as my brother made us leave eairly 5) What time did you arrive at Live 8?
We arived at about 11am the day before 5b) How long did you queue to get into live 8?
well i cant remember what time the gates opened but it was from about 11am the day before 6) Did you feel over-crowded or uncomfortable at any point and why?
no i never felt uncomfortable at all 7) Did you see/experience any of the following Violence? Alcohol? Bottles being thrown? People being assisted by emergency services? GIVE DETAILS
well i did see some People being assisted by emergency services some people was needing help cos the they had not had enough water and was nearly passing out but i never saw any of the others 7b) If you did see/ experience violence, alcohol, bottles being thrown did it bother you?
i didnt see any so i cant really say if i would have if it would have bothared me or not 8) Were you aware of security?
only cos i was right at the frount of the GA i dont think i would have been if i was further back 9) Were there always stewards around to assist people?
yet agen there was right at the frount of the GA area but i dont know what it was like for people further back 10) Did you find the toilets easily?
well once i got in there i didnt go as i didnt want to loose my place but when we was waiting out side before we want in i had no problems as there was plenty everywhere 11) Did you find the toilet facilities satisfactory?
They were what you would expect for that many people i did hear people complaning about the smell of some of them but what do they expect i dont think they was that bad i have used worse at other concerts 12) Did you feel there was adequate amounts of water available?
yes there was plenty of water there was people passing water back all the time ok i dont think i drank as much as i should have done cos it was so hot i just put most of it down my top 13) Were you aware of the positioning of emergency services?
i was cos i could see them between the GA and the gold circle areas 14) Did you see any problems with the organisation of the event?
no i didnt see any problems with it at all 15) Did you see any problems with the organisation of the site? (positioning of facilities)
I dont think that there should have been a gold circle area at all and i think and i have heard some of the bands have said as well most of the people who was enjoying it the most was stood in the GA area 16) Are there any areas that ruined your day?
only my brother making us leave just as robbie was comming on 17) Overall did you enjoy the concert?
yes i loved it 18) Did Live 8 meet your expectations? Give details of how or how not
Well i didnt really have any expetations at all but i was blown away by it all. the one thing i wish i had done is when the reporters came up to me and asked if i was like to do a little inteview i said no i think i was a little to shy but i really wish i had done it now